Refund policy

Cancellations

You may cancel before design work begins. Use our Contact page with your order number as soon as possible. If work has already started, contact us to review your order status and available options.

Proof approval

We send a digital proof before printing. Check all player details and artwork carefully and request corrections before approving.

Damage or printing problems

Contact us with your order number and clear photos of the poster and packaging. We will review the issue for a replacement and explain the next steps. Contact us before returning a poster.

Other requests

Each poster is customized for your player. For other return or refund requests, contact us with your order number and a description of the issue for review.